Returns

Deadline

14 calendar days from the day you receive the parcel. Notifying us by email within this period is enough.

Condition

Items must be sealed or in resellable condition, in their original packaging with all accessories. Car seats must not have been installed in a vehicle.

Refund

After checking the condition, we refund the price to the original payment method within 14 days.

Not returnable

For hygiene reasons, changing pads, feeding inserts and personalised accessories are not returnable.